From mHealth to Connected Health – not just a name changer! (but a game changer?)

This year we decided that visiting partners and clients on the East Coast was not enough for us given all the activity springing up there, so after being contacted by the Personal Connected Health Alliance we are thrilled to come back to Washington D.C. this year – this time as a sponsor.

The Connected Health Conference offered us cutting edge sessions with innovative companies participating and attending and a truly proactive setting perfect for tackling a number of the industry’s complexities.

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EHR Integration – Challenges and Solutions

The marriage between a hospital and its electronic medical records vendor may not always be loving and open, and may even end in divorce. But while the relationship is flourishing, the pair are by necessity devoted to one another, and the vendor often tries valiantly to meet its hospital’s every need, in every department.

So why would a big, dominant EHR vendor like EPIC or Cerner allow an interloper into the family…  some young thing fresh from Santa Clara or Madison or Austin, offering a new and exciting way to solve some small part of the hospital’s complicated life? Because they have to.

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Apps vs Providers – Why only 2% of patients are using hospital-provided mobile apps?

You can lead a health care consumer to your mobile app, but you can’t make them use it, suggests a new report from consulting firm Accenture. It found, in a survey of 100 large U.S. hospitals, that just 2 percent of their patients are using hospital-provided mobile apps, even though two-thirds of the hospitals made them available.

The problem, Accenture said, was that the hospitals largely failed to provide consumers with the kinds of functions they want most. For consumers, those are access to medical records, the ability to make appointments, and an option to request prescription refills. Just 11 percent of the surveyed hospitals offered those functionalities.

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And Then There Were Three: IT Considerations of Payer Mergers

Part 2: Five Services via Technologies Payers Should Provide

In the previous post, we discussed how IT tools can facilitate the process of payer mergers. Certainly, members can also benefit from innovation during and after similar corporate transitions. There are ways in which we believe our customers can improve their own experience while benefiting from more informed and adherent patients.

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5 Things Subscribers Want in mHealth Tools

The Affordable Care Act (otherwise known as Obamacare) has significantly transformed the health insurance landscape from a number of perspectives. It has led to market consolidation, grown the ranks of subscribers by the millions, created a consumer-driven market, and potentially paved the way for technology to improve the payer-subscriber relationship. We will highlight what we consider digital tools that address the growing needs of this transformation from the consumer standpoint. Some of these exist and some are in development, but all are seen as ‘must haves’ for success.

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5 Ways Digital Tools Will Help Payers

Undisputedly, healthcare is lagging behind other sectors in its development and use of digital technology tools to meet the needs of its stakeholders, not the least of which is the consumer. The Affordable Care Act has transformed the patient into a true healthcare consumer, looking for the best value for the individual. In order to meet these needs, a script must be borrowed from the playbook of the retail, social, and finance industries, specifically regarding their use of digital technologies in meeting consumer needs. Ultimately, if these needs are met, payers will meet with success. Payers are key players determining the adoption of mobile health technology. The first of this two-part article will focus on the payer’s perspective and the second will address specific customer needs.

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Health IT Innovations: Why a Cautious Approach Is the Riskiest One

Patients will continue to desire more from the healthcare system as its complexity continues to grow. We’re in the midst of an unparalleled period of health IT innovation on all fronts – including payers, providers and ISVs.
With the cost of hardware continuing to fall and the open source movement developing into full maturity, the barriers to entry in the health IT and digital health space have never been lower. That’s why disruption is now coming from all corners of the world. With enough blood, sweat, and tears, startups and early-stage companies alike can grab a foothold in today’s thriving markets.How are healthcare payers, providers and independent software vendors (ISVs) responding? Some are taking a very cautious approach to new technology, waiting to implement new applications and devices until they’re proven. But if they delay too long, they may get left behind entirely.

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